Delivery Drivers Tampering With Pop Mart Packages: What Collectors Need to Know

If you’re a Pop Mart collector, you know the anticipation of waiting for a new blind box delivery. But lately, a troubling trend has surfaced in our community: reports of delivery drivers opening packages, removing contents, or even checking figures before resealing and delivering empty or tampered boxes.

What’s Actually Happening?

• The shipping box arrives noticeably opened or poorly resealed.
• The blind box inside is missing, or the factory seal is broken.
• Sometimes, the package is delivered empty.
• In rare cases, figures have been swapped out or “checked” before delivery.

Why Is This Happening?

• High Value & Rarity: Pop Mart collectibles are well-known, valuable, and easy to resell, making them a tempting target.
• Recognizable Packaging: Even discreet shipping can’t always hide the unique shape or weight of blind box collectibles.
• Lack of Oversight: Once a package enters the carrier system, there’s little visibility or control over each handler.

What Can Collectors Do to Protect Their Orders?

1. Request Signature on Delivery

• When possible, choose signature-required shipping at checkout (reach out if you want this added to your order).
• This means your package won’t be left unattended, and there’s a record of handoff.

2. Track Your Shipment Closely

• Use the tracking link provided with every Taropudding Co order.
• Sign up for SMS/email notifications, and try to be home on the expected delivery day.

3. Inspect Packages Immediately

• Before opening, check for signs of tampering: broken tape, re-sealed flaps, or damage.
• Take photos of the box and packaging as soon as you receive it.

4. Report Issues ASAP

• If your package arrives empty, resealed, or with a broken blind box seal, contact us immediately at support@taropuddingco.ca.
• Include photos of the packaging, shipping label, and contents.
• File a complaint with the delivery carrier, referencing your tracking number.

What Are We Doing at Taropudding Co?

• Discreet & Secure Packing: We avoid flashy branding and use strong tape and packaging to deter tampering. You’ll also receive photos of your package so you’ll know exactly what to expect upon delivery. If package arrived with a missing or broken seal , please do take an image and let us know. 
• Tracking for All Orders: Every shipment includes tracking so you know exactly where your package is.
• Responsive Support: If something goes wrong, we’ll work with you and the carrier to investigate and file claims if needed.
• Insurance Available: For especially valuable orders, we can discuss adding insurance—just ask before you place your order.

Let’s Keep Our Community Safe